Shipping and Delivery
We charge a flat shipping rate based on the total amount of the merchandise you are ordering. Shipping and handling is calculated after any coupons or discounts have been applied.
HOW LONG WILL IT TAKE FOR MY ORDER TO SHIP?
For non-personalized and select personalized and engraved items, please allow 48 hours for processing and up to 1 week for standard delivery.
Personalized items take time to customize and process based on your order. All of our personalized products are manufactured to your exact specifications with a careful and thorough process that sometimes takes a little extra time. Each item on our website has a unique ship timeframe. Please reference each product for production time frame.
Items from the Express Ship Collection will be shipped via UPS Next Day Air for arrival up to 4 business days from manufacturing completion date and USPS Priority or UPS 2nd day Air for arrival up to 5 business days from manufacturing completion date.
HOW WILL MY ORDER BE SHIPPED?
Generally, items ship through the United States Postal Service (USPS) via first class mail. Personalized items are shipped separately so there may be a slight gap between deliveries if your order contains multiple items.
HOW WILL I KNOW WHEN MY ORDER SHIPS?
When your order ships, you will receive a Shipment Notification email. This email will provide you with the date your order was shipped.
HOW WILL IT TAKE FOR MY ORDER TO ARRIVE ONCE IT HAS SHIPPED?
The majority of our jewelry is shipped through the United States Postal Service. Orders shipped via USPS may take 4 to 12 business days to arrive. When you select the Express Ship option, items will be shipped via UPS Next Day Air for arrival up to 4 business days from manufacturing completion date and USPS Priority or UPS 2nd day Air for arrival up to 5 business days from manufacturing completion date. Personalized items are shipped separately, so please be aware that if your order contains multiple items, they will not necessarily arrive on the same day. Orders delivered to APO addresses can take up 2-5 weeks for delivery due increased postal processing time.
DOES PERSONALIZED PLANET SHIP INTERNATIONALLY?
We ship only within the United States and Canada at this time.
DO YOU OFFER RUSH DELIVERY?
Yes! For a one time charge all Express Shipping Items in your order will be shipped as noted below.
Please note these important facts about Express Shipping: * Choosing an Express Shipping option at checkout will NOT rush the time it takes to MANUFACTURE your order. * The Express Shipping time indicated below begins after the manufacturing of your order is complete. (See the blue ship time message on your product page to see time from order to shipment.)
| USPS Priority Shipping: $9.99 | Our least expensive Express Shipping option. All Express Ship items in your order will ship via the US Postal Service and should arrive within 6 business days after the manufacturing of your order is complete. (USPS does not guarantee delivery date). This option is trackable via the Order Status page. |
| UPS Blue 2nd Day Air : $17.99 | All Express Shipping items in your order are guaranteed to be received up to 5 business days after the manufacturing of your order is complete. This option is trackable via the Order Status page. |
| UPS Red Next Day Air : $26.99 | All Express Shipping items in your order are guaranteed to be received up to 4 business days after the manufacturing of your order is complete. This option is trackable via the Order Status page. |
Please note that only items noted as Express Shipping can utilize the Express Shipping services. Please select USPS Priority to express ship your order to a P.O. Box. (Unfortunately, UPS Blue and Red Express Shipping cannot be applied towards orders being shipped to a P.O. Box.) At this time, Express Shipping is not available for any orders being shipped to Canada, APO, or FPO addresses.